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[personal profile] catalyst2
I went to the supermarket today and they have new system - it's one of the self-dispensing "take a number and wait" things so I took a number - 701. The PA came over - "Now serving 498".



What? There are 202 people in front of me? But then the the PA went to 499, 500 , 501 , 502 etc. After 500, nobody stepped forward to the counter but it went on:
... 503 ... pause ... 504 ... pause... 506 ....

(cue hi-speed montage of bored shoppers)

... 531 ... pause ... 532 ... pause ... 533 ....

(cue even higher hi-speed montage of *really* bored shoppers)

... 557 ... pause ... 558 ... pause ... 559 ....

Finally ,after about 5 months weeks days hours minutes of this stupidity, a supervisor got to the speaker and spoke to them - but forgot to turn the PA off.

So this is broadcast to the whole supermarket:
Supervisor: "Don't call those ones out, please"
Staff: "Why not?"
Supervisor: "They are all missing - we've used them for something else."

Clearly he meant that that customers HAVE GONE MISSING AND ARE BEING USED AS SAUSAGE MEAT! You heard it here first folks!
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What? It's a rant, it's not meant to be rational!

Date: 2007-09-09 07:49 am (UTC)
From: [identity profile] tijnat.livejournal.com
You do have a problem with customer service, especially numbers, don't you, [livejournal.com profile] catalyst2? ;) This one is almost as bad as the driver's license officious official! :D

Date: 2007-09-09 08:46 am (UTC)
From: [identity profile] catalyst2.livejournal.com
It's got so bad these days that the family tends to send me in first to shops and things and then waits to see what happens. If it goes well, they'll all come piling in and if it doesn't go so well, they stay outside the shop and pretend they don't know me!

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